From shift request to signed off.
Every step tracked.
N24R runs the full coordination loop — from the moment a shift is created to the final timeclock entry and invoice. No back-and-forth. No gaps.
Eight steps. Zero coordination gaps.
Shift Request
A company or PPO creates a shift — date, time, location, required credentials, and any special briefing notes. The request enters the N24R dispatch queue immediately.
Agent Pool
N24R surfaces all agents in the roster who match the shift's credential and availability requirements. No manual searching, no group chats.
Credential Check
System enforcedEvery candidate's Guard Card, permits, and certifications are verified against expiry dates in real time. Non-compliant agents are flagged before any dispatch goes out — not after.
Shortlist
Dispatch-ready agents are presented to the operator. Deploy-ready status confirms the agent is briefed, compliant, and cleared for assignment.
Client Approval
Where required, the client reviews the shortlist and approves the agent before confirmation. The client portal shows the agent's profile, credentials, and compliance status.
Assignment
The agent receives a shift brief via WhatsApp or email — location, time, contact, and special instructions. Confirmation is one tap. Status updates instantly in the ops dashboard.
Check-In / Check-Out
The agent clocks in on arrival. The timeclock is recorded, timestamped, and visible to the operator and client in real time. Late or missed check-ins trigger alerts.
Invoice & Audit Trail
Auto-generatedOn shift completion, the record is sealed — hours logged, agent confirmed, shift closed. The full event trail is available for client invoicing, compliance reporting, and dispute resolution.
Built to close real operational gaps.
Faster staffing
Credential-verified agents are surfaced in seconds. Average time from request to confirmed agent: under 4 minutes.
Credential visibility
Every Guard Card, permit, and certification is tracked against expiry. Warnings surface before assignments go out — not after.
Less coordination chaos
No more WhatsApp threads and spreadsheets running in parallel. Shift offers, confirmations, and briefings all run through one system.
Audit trail built in
Every shift event is recorded and timestamped — assign, confirm, clock in, clock out. Always queryable, always accurate.
One platform. Three roles.
Companies & PPOs
- ✓Build and manage your full agent roster
- ✓Create shifts with credential requirements
- ✓Track compliance and deployment status
- ✓View timeclock records and audit history
- ✓Auto-generate invoices on shift completion
Agents
- ✓Upload credentials once, stay compliant
- ✓Receive shift offers via WhatsApp or email
- ✓Confirm with one tap from your phone
- ✓Access your briefing packet before every shift
- ✓Track your own hours and shift history
Clients
- ✓View who is assigned to your coverage
- ✓Approve agents before confirmation
- ✓See live check-in and on-site status
- ✓Access full shift records at any time
- ✓Receive completed assignment reports
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